Episode 155: Efficient and Intelligent Knowledge Management by Connecting to the Right People with Peggy Choi of LYNK
Peggy Choi, Founder & CEO at LYNK shares how knowledge transfer and management greatly impact companies. Peggy is using AI to solve the business problem of efficient knowledge management.
The framework involves gathering data, interpreting that data, converting it to knowledge, which then becomes wisdom. Wisdom is when knowledge is applied to critical decision-making. The knowledge management process is a critical component of a company’s success. Despite this, many companies don’t make the most of it.
Peggy thinks that knowledge is equally as powerful on the personal level. It provides chances and opens opportunities. She believes that companies need to expand from their traditional documented processes. She argues that people are the key holders of knowledge and that documenting doesn’t capture the entire application of such knowledge. This is why companies have to step up and use other means to capture this knowledge, such as connecting with key stakeholders.
Peggy has scaled her company extremely well. She has done so using the same solutions to problems she solved for other businesses. She also believes that a team should be composed of people who are motivated by the company’s vision. People who are capable and can learn will fall short when faced with the challenges of startups. It is imperative to find people who adhere to the culture and the vision.
Business leaders looking to enhance their scalability and decision-making process will find Peggy’s approach and solution extremely insightful.
LinkedIn - https://www.linkedin.com/in/peggychoi/
Twitter - @PeggyChoi_
Website - lynk.global
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