Episode 128: Shifting Your Mindset Towards Success In Sales with Brandon Fluharty of LivePerson

Brandon Fluharty, VP of Strategic Account Solutions at LivePerson, shares a treasure of insight on the show. Fluharty talks about personal development revolving around mindset transformation.

Fluharty has brought enormous success in B2B sales to LivePerson, bringing in 7-figure revenue. He admits that he once thought that being an introvert would be a disadvantage for him as a salesperson. Instead, with the right environment, aligning target accounts, a shift in mindset, and the ability to execute, he has transformed that into an advantage.

Fluharty believes the current model of using playbooks and a standardized approach doesn’t help your salespeople become successful. Sales leaders should focus on providing them with mental models to establish a framework, rather than a playbook. These equip them with the tools to succeed but allow them to still be human and sell naturally.   

Fluharty talks about achieving more without having to subscribe to “hustle culture.” He believes success can be achieved through a combination of better rest, focus on high-value tasks or deep work, and ensuring you end your workday at a certain hard stop. All this improves your mood, your capacity to think better, and your ability to succeed. He follows the Pomodoro technique to accomplish this time management.

Business leaders looking for transformation that will develop both themselves and their team will find Fluharty’s insight extremely helpful.

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Episode 129: Founding and Scaling Sustainable Consultancy Firms with Prof. Joe O'Mahoney of Cardiff University

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Episode 127: Using Technology and Automation to Drive Customer Success with Sonciary Pérez of Quala